Arnold Clark - Northwich

Excellent communications. Eager to assist. Flexible enough to collect car within certain timescales and from work address

Very poor communication. No contact at all for 2.5 weeks until I contacted garage about progress of bodywork repair. Vehicle in garage for 1 month. No communication throughout until evening before collection. Very disappointed with total lack of communication. Over spray on vehicle near rear lights. Bumper paintwork in parts, dull.

Excellent customer service and Shaun was extremely helpful in the body shop. He kept me informed every step of the repair and put myself and wife at ease.

I was pleased as they kept me well informed.

The service and work was of an excellent standard, I was impressed.

The car looks like the accident never happened. Great work done and the car was picked up and returned at the agreed time -good service. The only downside was a lack of communication from the garage re progress and the body work dept and mot/service dept didn't communicate with each other very well.

They weren't very helpful as they didn't return my call when they said they would.

Excellent contact, the staff were fantastic and the work was good.

The bodyshop manager was extremely helpful.

I am happy with the work that has been carried out on my car and the overall time of completion was fast.