Garage Summary

IMPACT Repair Centre Ltd is a professionally approved vehicle accident repair specialist working on all vehicle marques. Through the 4 branches in the group IMPACT's service area covers the whole of the West Midlands, Worcestershire and Warwickshire. IMPACT holds a number of vehicle manufacturer approvals for automotive body repair including Citroen, Ford, Jaguar, Land Rover and Peugeot. Strict adherence to professional working practices and legislation ensures clean, safe and efficient facilities in which the skilled personnel can maximise repair quality on your vehicle. In addition to body repair work a some branches are now providing full service facilities through Impact Service Centre
Established (years):

Address: (Full contact details)
Lifford Lane
Kings Norton
B30 3DY

Opening Times
  • Monday to Friday: 08:00 - 17:00
  • Saturday: 08:00 - 12:00
  • Sunday: Closed
Key services:
  • service
  • repair
  • bodyshop
  • guarantee
  • brakes
  • petrol
  • Repair
  • Bodyshop
  • Guarantee
  • Brakes
  • mot
  • pickup
  • courtesy
  • tyres
  • recovery
  • welding
  • MOT
  • Pickup
  • Courtesy
  • Tyres
  • Recovery
  • Welding
  • exhausts
  • clutchgears
  • electrics
  • tuning
  • new
  • used
  • Exhaust
  • Clutch
  • Electrics
  • Tuning

Vehicle make specialists and trade associations: Reveal

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Overall rating:
Mar 2016
Seamless effort free collection repair and return. Good standard of work

Overall rating:
Feb 2016
I felt that they had a few communication problems and I didn't receive many updates.

Overall rating:
Aug 2015
All contact with the repairer was carried out in a polite and helpful way. The work was performed quickly and efficiently.

Overall rating:
Sep 2014
Provided good and prompt service.

Overall rating:
Jun 2014
The work was completed to an excellent standard, the only issue was the time for the collection of the car from home. I was left waiting past the agreed time and had to call the garage to remind th...

Overall rating:
Apr 2014
They were very friendly, welcoming and went the extra mile to make sure that my car was taken care of and looked after well whilst in their garage. The finished body work was immaculate, I could no...

Overall rating:
Jan 2014
Good communication received and I particularly appreciated the text updates. The staff on reception were helpful and I met another staff member outside when dropping the car off who took time to t...

Overall rating:
Dec 2013
Very poor telephone service with calls unreturned and a very lax attitude. It took over 2 months from the time they quoted until they were ready to take my car in. In my view that is completely una...

Overall rating:
Jun 2013
My car came back clean and looking great. The only downside is the filler cap on the car does not screw in correctly now like it use to. But overall it was good.

Overall rating:
Mar 2013
Communication was a little bit slow. I had to chase up the quote and again for when my car would be ready. Overall I was happy with the rest of the service, particularly the fact that they picked u...

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